Privacy Policy — Neris' College

Last Updated: 1 May 2026 · Effective Date: 1 May 2026

Neris' College ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our programs, or interact with our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out our registration form (personal details, academic background, guardian information)
Submit a contact or enquiry form
Communicate with us via phone, WhatsApp, or email
Visit our campuses

Personal information may include:

Full name, date of birth, gender, nationality
Phone number, email address, residential address
Academic history (previous school, WAEC index numbers, results)
Guardian/parent contact information
Program and subject preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

To process your registration and admit you into our programs
To facilitate WAEC biometric registration on your behalf (where applicable)
To communicate with you about your enrollment, classes, exams, and results
To respond to your enquiries and provide customer support
To improve our services and educational offerings
To comply with legal obligations and accreditation requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With WAEC: For the purpose of biometric registration and exam administration
With regulatory authorities: Including the Ghana Education Service, Registrar General's Department, and National School Inspectorate Authority where legally required
With service providers: Trusted partners who help us operate our school (e.g. payment processors), bound by confidentiality obligations
With legal authority: When required by law, court order, or to protect our rights and safety

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Student academic records may be retained indefinitely as part of our institutional records.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information (subject to legal/academic retention requirements)
Withdraw consent to data processing (where consent is the legal basis)
Object to certain types of processing
Lodge a complaint with the Data Protection Commission of Ghana

7. Cookies & Website Tracking

Our website uses essential cookies and local browser storage (localStorage) to enable certain functionality such as form submissions and admin access. We do not use third-party advertising cookies or trackers. By using our website, you consent to the use of necessary cookies.

8. Children's Privacy

Our services are intended for SHS-aged students and prospective students. For students under 18, we require parental or guardian consent during registration. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

9. Photography & Media

We may take photographs and videos at our campuses for promotional and educational purposes. By enrolling, you consent to the reasonable use of such media unless you opt out in writing. To opt out, contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Phone: 053 757 7810 / 053 751 0821
WhatsApp: +233 53 757 7810
Email: info@neriscollege.edu.gh
Address: Behind Ahwiaa Police Station, Kumasi · Kwabenya, Accra · Kasseh, Ada

This Privacy Policy is governed by the laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843).